How we work together.

Services

Involving AI designs, builds, and operates intelligent AI agents for small and mid-size businesses. Our services include custom AI operator development, system integration, workflow automation, and ongoing managed operations.

Engagement

Each engagement begins with a signed Master Services Agreement (MSA) and a project-specific statement of work. Payment terms, scope, and timelines are defined in those documents. The MSA governs the relationship unless explicitly amended in writing by both parties.

Client Responsibilities

• Provide accurate business information, system credentials, and access required for integration.
• Review and approve workflows, templates, and automated actions before they go live.
• Notify us promptly of any errors, unexpected behavior, or security concerns.
• Maintain compliance with applicable laws and regulations in your business operations.

What We Do

• Build and deploy your AI operator on our managed infrastructure.
• Integrate with your existing systems via APIs, credentials, or interfaces you authorize.
• Monitor, maintain, and improve the operator per the agreed scope.
• Provide support and reporting at the level defined in your operating band.

Data and Privacy

You retain full ownership of your business data. We process it solely to operate your AI agent and never use it to train general-purpose models or share it with third parties. Data handling practices are detailed in our Privacy Policy.

Limitations

Our AI operators are designed for accuracy and reliability, but they are not infallible. We build in review gates, approval workflows, and monitoring — but you remain responsible for the business decisions and actions taken, even when assisted by the operator. We do not provide legal, financial, or medical advice through our operators.

Term and Termination

Services begin upon execution of the MSA and continue month-to-month after the initial term. Either party may terminate with 30 days written notice. Upon termination, we will export your data and transition workflows as agreed. Outstanding invoices remain due.

Intellectual Property

Involving AI retains ownership of our platform, frameworks, and pre-built skills. Custom workflows and integrations built specifically for your business are licensed to you for the duration of the engagement. You retain ownership of all business data and outputs.

Limitation of Liability

Our liability is limited to the total fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. Full limitations are defined in the MSA.

Contact

Questions about these terms? Email [email protected].